We are very close to get it going. When I get the error on the staff client I 
looked at the gatewaty.log on the opensil log files and I found this

osrf_json_gw 2012-07-12 10:20:16 [WARN:7258:osrf_stack.c:238:134210181672585] 
The stack doesn't know what to do with the provided message code: 500, name 
osrfMethodException. Passing UP.
osrf_json_gw 2012-07-12 10:20:16 [INFO:7258:osrf_stack.c:163:134210181672585] 
Message processing duration 0.000060
osrf_json_gw 2012-07-12 10:20:16 [ERR 
:7258:./osrf_json_gateway.c:348:134210181672585] Gateway received error:  *** 
Call to [open-ils.actor.org_tree.descendants.retrieve] failed for session 
[1342102816.580678.13421028167258], thread trace [1]:
Exception: OpenSRF::EX::ERROR 2012-07-12T10:20:16 OpenSRF::Application 
/usr/local/share/perl5/OpenSRF/Application.pm:211 System ERROR: Call to 
open-ils.storage for method open-ils.storage.actor.org_unit.descendants.atomic
failed with exception: Exception: OpenSRF::EX::ERROR 2012-07-12T10:20:16 
OpenILS::Application::AppUtils 
/usr/local/share/perl5/OpenILS/Application/AppUtils.pm:186 System ERROR: 
Exception: OpenSRF::DomainObject::oilsMethodException 2012-07-12T10:20:16 
OpenSRF::AppRequest /usr/local/share/perl5/OpenSRF/AppSession.pm:1064 <404>  
Method [open-ils.storage.actor.org_unit.descendants.atomic] not found for 
OpenILS::Application::Storage

:


osrf_json_gw 2012-07-12 10:20:16 
[INFO:7258:./osrf_json_gateway.c:410:134210181672585] Completed processing 
service=open-ils.actor, method=open-ils.actor.org_tree.descendants.retrieve

Does naybody know what this is and how to fix this?

Patrick St-Jacques
Phone 613-948-0699 |
IT Analyst | Information Technology Branch
Share Services Canada | 25 Fitzgerald Road, Ottawa ON K2H 1C3
Government of Canada

From: [email protected] 
[mailto:[email protected]] On Behalf Of Mary 
Llewellyn
Sent: July 11, 2012 1:33 PM
To: 'Evergreen Discussion Group'
Subject: [OPEN-ILS-GENERAL] ***SPAM*** RE: error registering workstation with 
staff client 2.2

Ben recommends not running it right now until the system settles down. It's 
difficult for him to separate what may be a software problem with the network 
problems your library has been experiencing.

I'll let you know when he gives the green light.

Sorry.

Mary


From: 
[email protected]<mailto:[email protected]>
 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
 On Behalf Of St-Jacques, Patrick
Sent: Tuesday, July 10, 2012 9:46 AM
To: 
[email protected]<mailto:[email protected]>
Subject: [OPEN-ILS-GENERAL] error registering workstation with staff client 2.2

I opened the staff client  software and when I log in using egamin I get an 
error in registering my workstation

Here is the error I get



method=open-ils.actor.org_tree.descendants.retrieve
params=[1,0]
THROWN:
{"payload":[],"debug":"osrfMethodException :  *** Call to 
[open-ils.actor.org_tree.descendants.retrieve] failed for session 
[1341927880.725699.134192788031226], thread trace [1]:\nException: 
OpenSRF::EX::ERROR 2012-07-10T09:44:40 OpenSRF::Application 
/usr/local/share/perl5/OpenSRF/Application.pm:211 System ERROR: Call to 
open-ils.storage for method open-ils.storage.actor.org_unit.descendants.atomic 
\n failed with exception: Exception: OpenSRF::EX::ERROR 2012-07-10T09:44:40 
OpenILS::Application::AppUtils 
/usr/local/share/perl5/OpenILS/Application/AppUtils.pm:186 System ERROR: 
Exception: OpenSRF::DomainObject::oilsMethodException 2012-07-10T09:44:40 
OpenSRF::AppRequest /usr/local/share/perl5/OpenSRF/AppSession.pm:1064 <404>  
Method [open-ils.storage.actor.org_unit.descendants.atomic] not found for 
OpenILS::Application::Storage\n\n : \n\n","status":500}
STATUS:

It seems to be related to open-ils.storage.actor.org_unit.descendants.atomic

Anybody encounter this error and have a solution


Patrick St-Jacques
IT Analyst | Information Technology Branch
Government of Canada

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