https://bugs.kde.org/show_bug.cgi?id=316968
Bug ID: 316968
Summary: Printing a pdf file doesn't add it to the print queue,
nor does it generate an error
Classification: Unclassified
Product: okular
Version: 0.15.5
Platform: Other
OS: Linux
Status: UNCONFIRMED
Severity: major
Priority: NOR
Component: general
Assignee: okular-devel@kde.org
Reporter: sa0836561...@hotmail.com
Platform - Linux Mint 14, KDE - fully updated
KDE Platform Version 4.9.5
I have a pdf file which I can view perfectly in Okular. When I try to print it
to an HP 1022, USB attached device, Okular doesn't generate an error but the
document never appears on the print queue.
lpusb output (sees the device - 003:003)
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 003: ID 03f0:2c17 Hewlett-Packard LaserJet 1022
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0955:7002 NVidia Corp.
Bus 001 Device 004: ID 0408:2fb1 Quanta Computer, Inc.
Bus 002 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 002 Device 004: ID 8086:0189 Intel Corp.
USB make-URI output
~ $ hp-makeuri 003:003
HP Linux Imaging and Printing System (ver. 3.12.6)
Device URI Creation Utility ver. 5.0
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
CUPS URI: hp:/usb/HP_LaserJet_1022?serial=JM0GRHC
output from lsmod (usbp is present)
lsmod | grep usb
usblp 18140 0
btusb 18334 0
bluetooth 209199 22 bnep,rfcomm,btusb
usbhid 46947 1 hid_logitech_dj
hid 100366 2 hid_logitech_dj,usbhid
I can print the document from Evince without any trouble and I've checked the
CUPS log, but there is nothing (new) in it after a print attempt
Reproducible: Always
Steps to Reproduce:
1. USB connected HP 1022 using the default driver
2. Load the pdf into Okular (Sample on
http://dl.dropbox.com/u/1166899/UK-Tax.pdf) Although the problem appears to be
independent of the pdf document - all the ones I have tried have failed.
3. Print the document
Actual Results:
Examination of the HP print queue shows it's empty
Expected Results:
The document should print (it does with Evince)
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