I agree, but at the moment, this is the directive from our CIO.  My 
recommendation has always been that it is a desktop issue, and our Helpdesk 
should handle it, but…

From: [email protected] [mailto:[email protected]] On 
Behalf Of Gantry Zettler
Sent: Thursday, November 30, 2017 9:00 AM
To: [email protected]
Subject: Re: [NTSysADM] Crosspost: clearing the autocomplete cache

If you delete everyone's autocomplete cash, you are going to have a full scale 
riot on your hands.  I HIGHLY HIGHLY recommend you don't do that.  People use 
that exponentially more than contacts in my experience, they won't know what to 
do.


On Thu, Nov 30, 2017 at 10:04 AM, Heaton, Joseph@Wildlife 
<[email protected]<mailto:[email protected]>> wrote:
Recently, we did a cleanup of proxy addresses that were no longer needed.  
Unfortunately, this has caused an issue with our users, as some of their 
autocomplete entries are using the old, now gone, proxy addresses.  I’ve been 
directed to clear everyone’s autocomplete cache.  I found a quick and easy 
command to do this, but it opens Outlook in order to perform the clean.  
(outlook.exe /CleanAutoCompleteCache).  Having Outlook open spontaneously, or a 
second instance opening, would be very disconcerting and worrisome for our 
users, so I’d like to find a way to clean the cache, without opening Outlook.  
Does anyone have a method?

For the most part, all users are using Outlook 2016, but there are a few 2013, 
and 2010.

Thanks,

Joe Heaton
Information Technology Operations Branch
Data and Technology Division
CA Department of Fish and Wildlife
1700 9th Street, 3rd Floor
Sacramento, CA  95811
Desk:  916-323-1284<tel:(916)%20323-1284>


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