Hi
are you running the application as root?
Please also provide "dmesg | tail” after running pfcount

Thank you
Alfredo

> On 3 May 2018, at 10:26, milad arabi <[email protected]> wrote:
> 
> Hi there
> Our company purchase some products and I try use nprobe with ZC driver but I 
> got this error.
> 
> # nprobe -i zc:ens192f0 -t 60 -d 15 -P /milad -V 10 -T "%IPV4_SRC_ADDR 
> %IPV4_DST_ADDR %IN_PKTS %L4_DST_PORT %L4_SRC_PORT %IN_BYTES 
> %FLOW_START_MILLISECONDS %FLOW_END_MILLISECONDS %PROTOCOL %L7_PROTO_NAME 
> %IPV4_SRC_MASK %IPV4_DST_MASK %IN_SRC_MAC %OUT_DST_MAC %TCP_FLAGS" 
> --max-log-lines 100000 --cpu-affinity 0
> 01/May/2018 00:13:56 [plugin.c:177] No plugins found in ./plugins
> 01/May/2018 00:13:56 [plugin.c:185] Loading 23 plugins [.so] from 
> /usr/local/lib/nprobe/plugins
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin DHCP Protocol 
> [/etc/nprobe.license.dhcp]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin DNS/LLMNR 
> Protocol [/etc/nprobe.license.dns]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin Export Plugin 
> [/etc/nprobe.license.export]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin FTP Protocol 
> [/etc/nprobe.license.ftp]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin GTPv0 Signaling 
> Protocol [/etc/nprobe.license.gtpv0]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin GTPv1 Signaling 
> Protocol [/etc/nprobe.license.gtpv1]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin GTPv2 Signaling 
> Protocol [/etc/nprobe.license.gtpv2]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin HTTP Protocol 
> [/etc/nprobe.license.http]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin IMAP Protocol 
> [/etc/nprobe.license.email]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin Netflow-Lite 
> Plugin [/etc/nprobe.license.nflite]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin Oracle Protocol 
> [/etc/nprobe.license.oracle]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin POP3 Protocol 
> [/etc/nprobe.license.email]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin RTP Plugin 
> [/etc/nprobe.license.voip]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin S1AP Protocol 
> [/etc/nprobe.license.S1AP]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin SIP Plugin 
> [/etc/nprobe.license.voip]: Missing license file
> 01/May/2018 00:13:56 [plugin.c:850] Unable to enable plugin SMTP Protocol 
> [/etc/nprobe.license.email]: Missing license file
> 01/May/2018 00:13:56 [nprobe.c:3908] Valid nProbe Pro license found
> 01/May/2018 00:13:56 [nprobe.c:5530] WARNING: The output interfaceId is set 
> to 0: did you forget to use -Q perhaps ?
> 01/May/2018 00:13:56 [nprobe.c:5533] WARNING: The input interfaceId is set to 
> 0: did you forget to use -u perhaps ?
> 01/May/2018 00:13:56 [nprobe.c:5620] Welcome to nProbe Pro v.8.5.180430 
> ($Revision: 6145 $) for x86_64-unknown-linux-gnu with native PF_RING 
> acceleration
> 01/May/2018 00:13:56 [nprobe.c:5630] Running on CentOS Linux release 7.4.1708 
> (Core)
> 01/May/2018 00:13:56 [nprobe.c:5641] [LICENSE] nProbe SystemId: 
> 1C6A1C5E82062206
> 01/May/2018 00:13:56 [nprobe.c:5678] Dumping flow files every 60 sec into 
> directory /milad
> 01/May/2018 00:13:56 [nprobe.c:5683] WARNING: -n parameter is missing. 
> 127.0.0.1:2055 <http://127.0.0.1:2055/> will be used.
> 01/May/2018 00:13:56 [nprobe.c:3562] Exporting flows towards 127.0.0.1:2055 
> <http://127.0.0.1:2055/> using UDP
> 01/May/2018 00:13:56 [util.c:3471] CPU affinity successfully set to 0
> 01/May/2018 00:13:56 [nprobe.c:5708] Sample rate [packet: 1][flow 
> collection/export: 1/1]
> 01/May/2018 00:13:56 [nprobe.c:8318] Welcome to nProbe v.8.5.180430 for 
> x86_64-unknown-linux-gnu
> 01/May/2018 00:13:56 [nprobe.c:7326] Using NetFlow Packet Payload Len: 1472
> 01/May/2018 00:13:56 [plugin.c:1214] 0 plugin(s) enabled
> 01/May/2018 00:13:56 [nprobe.c:7765] Each flow is 96 bytes long
> 01/May/2018 00:13:56 [nprobe.c:7766] The # flows per packet has been set to 14
> 01/May/2018 00:13:56 [nprobe.c:7769] IP TOS is accounted
> 01/May/2018 00:13:56 [util.c:465] GeoIP: loaded AS config file 
> /usr/share/ntopng/httpdocs/geoip/GeoIPASNum.dat
> 01/May/2018 00:13:56 [util.c:476] GeoIP: loaded AS IPv6 config file 
> /usr/share/ntopng/httpdocs/geoip/GeoIPASNumv6.dat
> 01/May/2018 00:13:56 [pro/pf_ring.c:356] Initializing PF_RING socket on 
> device zc:ens192f0..
> 01/May/2018 00:13:56 [nprobe.c:6383] Initializing pcap socket on device 
> zc:ens192f0..
> 01/May/2018 00:13:56 [nprobe.c:6394] ERROR: Unable to open interface 
> zc:ens192f0.
> 01/May/2018 00:13:56 [nprobe.c:8427] ERROR: Unable to open interface 
> zc:ens192f0 (zc:ens192f0: No such device exists (SIOCGIFHWADDR: No such 
> device))
> 01/May/2018 00:13:56 [nprobe.c:8429] ERROR: Try using -i none if you do not 
> want capture from a NIC
> 
> 
> #pfcount -i zc:ens192f0
> pfring_open error [No such device] (pf_ring not loaded or interface 
> zc:ens192f0 is down ?)
> 
> #  lsmod | grep 'pf_ring\|ixgbe'
> ixgbe_zc              330574  0
> ptp                    19231  1 ixgbe_zc
> pf_ring              1242512  514
> 
> lspci | grep -i 'ethernet'
> 0b:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ 
> Network Connection (rev 01)
> 0b:00.1 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ 
> Network Connection (rev 01)
> 1b:00.0 Ethernet controller: VMware VMXNET3 Ethernet Controller (rev 01)
> 
> # cat /proc/net/pf_ring/dev/ens192f0/info
> Name:         ens192f0
> Index:        9
> Address:      00:11:0A:67:16:5C
> Polling Mode: NAPI/ZC
> Type:         Ethernet
> Family:       Intel ixgbe 82599
> TX Queues:    1
> RX Queues:    1
> Num RX Slots: 32768
> Num TX Slots: 32768
> 
> #  ethtool -i ens192f0 | grep driver
> driver: ixgbe
> 
> # systemctl status pf_ring
> ● pf_ring.service - Start/stop pfring service
>    Loaded: loaded (/usr/lib/systemd/system/pf_ring.service; enabled; vendor 
> preset: disabled)
>    Active: active (exited) since Mon 2018-04-30 23:22:06 +0430; 1h 1min ago
>   Process: 2408 ExecStop=/usr/local/bin/pf_ringctl stop (code=exited, 
> status=0/SUCCESS)
>   Process: 2532 ExecStart=/usr/local/bin/pf_ringctl start (code=exited, 
> status=0/SUCCESS)
>  Main PID: 2532 (code=exited, status=0/SUCCESS)
>    CGroup: /system.slice/pf_ring.service
> Apr 30 23:22:01 ipdr2 systemd[1]: Starting Start/stop pfring service...
> Apr 30 23:22:01 ipdr2 pf_ringctl[2532]: Starting PF_RING module: PF_RING 
> already loaded.[  OK  ]
> Apr 30 23:22:06 ipdr2 pf_ringctl[2532]: [  OK  ]
> Apr 30 23:22:06 ipdr2 systemd[1]: Started Start/stop pfring service.
> 
> any suggestion would be appreciate.
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