So, to explain the whole system…..

1.      From your location to the your serving CO would be IP, POTS, Cellular 
however your normal phone call route.

2.      From your CO to the CO(s) serving your 911 center.  Might be a 
dedicated trunk or may have high priority to seize channels within the normal 
trunking between COs.  The transport being TDM or VOIP is up to the local 
carrier to decide.

3.     From the 911 center to the to the responders can vary by area and size.  
Major metros can route to dispatch centers that handle police fire and other 
services and they can usually communicate over a dedicated trunked radio system 
through the area they cover to directly communicate with responders and command 
elements.  For a small town volunteer department the call might go to a county 
level dispatcher who pages out the responders.  It might even be ringing a 
single phone at the local PD.  It is up to each municipality to determine how 
they want the calls routed and the phone company assigns each number they 
assigned to a 911 center based on your street address.  There is a global table 
(used to be maintained by Bellcore, then Telcordia, I’m not sure now) that 
shows ranges of street addresses mapped to the correct 911 center that is used 
to populate the phone system.

4.       Large Metros and advanced 911 centers send voice and packet/cellular 
radio to responding units often giving them maps, aerial views, known hazmat on 
site, and other data.  If you have a large enterprise you can buy systems that 
allow you to communicate data like this from your organization to the 911 
center.  My company has a data link that sends mapping data, entrance 
information, and even has our security people meet the responders at the door 
every time 911 is called.   The wrong questions is IP or radio only, they are 
not mutually exclusive anymore.  A lot of these systems today are cellular data 
transmission or packet over radio.  Big county wide systems are often hybrids 
of both.  They can have their own radios covering major population density and 
use cellular data to fill in the shadows in their coverage.  The radio user 
just sees the device as a walkie talkie and all that switching is transparent 
to them.

Steven Naslund
Chicago IL


>Guys,
>While reading CL network down impacting 911 services, was trying to get more 
>information about how does this network looks like. From end user to center, I 
>guess VOIP is used. Wondering what is the communication method >from  
>Emergency service center to end units (Police, Fire or any other services). Do 
>they also use IP ? or its Still Radio only ?  if it is IP, do they use Unicast 
>or multicast or broadcast ?
>
>Tried googling, but did not get much information. Any insight would be 
>appreciated.
>
>Thanks
>Mankamana

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