> On Jul 16, 2018, at 4:31 PM, Carlos Alcantar <car...@race.com> wrote:
>
> It's a complete rabbit hole different hardware with different browsers give
> different readings, even not having your laptop plugged into power can cause
> a change in results due to dropping cpu to power save. The only reliable
> solution we found for field techs was the exfo ex1. Still talks to the
> ookla speedtest server etc. Obvious this is a well known issue and exfo has
> a solution.
>
>
>
> https://www.exfo.com/en/products/field-network-testing/network-protocol-testing/ethernet-testing/ex1/
>
>
>
This is an interesting device. But the manufactures pages promote it like
“Speedtest for Dummies”.
Why don’t the User Manual or Spec Sheet mention IPv6 (or even (IPv4)?
I should think technicians would want technical answers.
Cutler
>
>
> Carlos Alcantar
>
> Race Communications / Race Team Member
>
> Phone: +1 415 376 3314 / car...@race.com<mailto:car...@race.com> /
> http://www.race.com<http://www.race.com/>
>
>
>
> ________________________________
> From: NANOG <nanog-boun...@nanog.org> on behalf of Chris Gross
> <cgr...@ninestarconnect.com>
> Sent: Monday, July 16, 2018 12:39 PM
> To: Matt Erculiani
> Cc: North American Network Operators' Group
> Subject: RE: Proving Gig Speed
>
> Winner winner chicken dinner. I forgot to pull "Antivirus is at fault" card
> from my deck. 250/675 with it installed, 920/920 when removed so now I get to
> pass the the issue onwards.
>
> Thanks everyone for your replies and the responses for the
> adolfintel/speedtest github, I'll definitely look at it as a replacement for
> later.
>
> -----Original Message-----
> From: Matt Erculiani <merculi...@gmail.com>
> Sent: Monday, July 16, 2018 2:17 PM
> To: Chris Gross <cgr...@ninestarconnect.com>
> Cc: North American Network Operators' Group <nanog@nanog.org>
> Subject: Re: Proving Gig Speed
>
> We use Iperf3 for customers that complain about throughput, it's relatively
> low overhead compared to the Ookla HTML5 client. Same scenario as you, we
> have the tech hook up their laptop to the customer's drop and perform
> testing. I suspect your antivirus may be attempting to perform real-time
> inspection on the http(s) traffic, which would crush the little laptop CPU
> for sure.
>
> Message me off-list and I'll send you a private Iperf3 server IP to test with.
>
> -Matt
>
> On Mon, Jul 16, 2018 at 12:58 PM, Chris Gross <cgr...@ninestarconnect.com>
> wrote:
>> I'm curious what people here have found as a good standard for providing
>> solid speedtest results to customers. All our techs have Dell laptops of
>> various models, but we always hit 100% CPU when doing a Ookla speedtest for
>> a server we have on site. So then if you have a customer paying for 600M or
>> 1000M symmetric, they get mad and demand you prove it's full speed. At that
>> point we have to roll out different people with JDSU's to test and prove
>> it's functional where a Ookla result would substitute fine if we didn't have
>> crummy laptops possibly. Even though from what I can see on some google
>> results, we exceed the standards several providers call for.
>>
>> Most of these complaints come from the typical "power" internet user of
>> course that never actually uses more than 50M sustained paying for a
>> residential connection, so running a circuit test on each turn up is
>> uncalled for.
>>
>> Anyone have any suggestions of the requirements (CPU/RAM/etc) for a laptop
>> that can actually do symmetric gig, a rugged small inexpensive device we can
>> roll with instead to prove, or any other weird solution involving ritual
>> sacrifice that isn't too offensive to the eyes?
