Hey Sam, we had the same problem and were able to get it resolved (and help a few others get unblocked as well). Shoot me the affected blocks off-list and I'll forward them along.
Adam On Tue, Apr 24, 2018 at 12:03 PM Anne P. Mitchell Esq. <amitch...@isipp.com> wrote: > Sam, may I share this with our Amazon contacts? > > Anne > > Anne P. Mitchell, > Attorney at Law > CEO/President, > SuretyMail Email Reputation Certification and Inbox Delivery Assistance > http://www.SuretyMail.com/ > http://www.SuretyMail.eu/ > > Attorney at Law / Legislative Consultant > GDPR Compliance Consultant > Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law) > Author: The Email Deliverability Handbook > Legal Counsel: The CyberGreen Institute > Legal Counsel: The Earth Law Center > > > > > > Hey all, > > > > Having a hard time finding someone within Amazon to understand > geolocation > > problems. We have lots of customers that started getting the amazon > prime video > > message about not being able to watch because of geolocation / vpn > restrictions. > > > > We are a wisp. We run BGP with our own netblocks and upstream > netblocks. We > > have at least 15 customers that have reported this problem - many of > which > > opened tickets directly with amazon but they have no clue. My guess is > its > > related to entire netblocks. > > > > MaxMind shows the correct info and always has. > > > > Can someone point me to a contact at Amazon that can help? > > > > Thx, > > Sam > > > > > > > > > > >