These books. https://www.amazon.com/UNIX-Linux-System-Administration-Handbook/dp/0131480057
https://www.amazon.com/Practice-System-Network-Administration-Enterprise/dp/0321919165/ https://www.amazon.com/Practice-Cloud-System-Administration-Practices/dp/032194318X/ https://www.amazon.com/Time-Management-System-Administrators-Working/dp/0596007833/ Lots of SAGE workshops too, but these distil them quite well indeed. --srs On 09/01/18, 3:45 PM, "NANOG on behalf of Ramy Hashish" <nanog-boun...@nanog.org on behalf of ramy.ihash...@gmail.com> wrote: Hello there, I am looking for recommendations -preferably based on experience- for training/workshops for NOC engineers that have made significant difference in root cause analysis, analytical thinking, troubleshooting skills and problem solving skills. Thanks, Ramy