I will be on site with the customer tomorrow to do packet captures. It may be a weak wireless signal(he claims). I also saw such a report, and changed his IP to one of our known good IPs, and the issue persists. We are running over PPPoE, so packet size is diminished from 1500 to 1492. I have DMZed his console, issue persists. I have given his router 3 different public IPs to no avail. This(ps3) was working yesterday on hughesnet, until we did our installation.
On 7 January 2018 at 16:58, Grant Taylor via NANOG <nanog@nanog.org> wrote: > On 01/07/2018 04:12 PM, Michael Crapse wrote: > >> I have a customer on a ps3, and he can't seem to connect to the psn. >> Keeps getting the 80710016 error. If there is anyone that can help me >> troubleshoot this issue, that would be great. >> > > I have yet to see the packets on the wire lie. > > Further, the packets on the wire will likely give you a starting point. > > After searching for the error, this may not be a problem with the network > at all. One report I saw says that the error can come from banned / > blacklisted IPs. So you may be looking for a non-existent network problem. > > > > -- > Grant. . . . > unix || die > >
