On 18/Aug/16 14:42, Nick Hilliard wrote:
> > It is always better to clarify this sort of thing with the account > management team before purchasing, and preferably have it in email or > writing. After that, the best approach is to ask support and/or account > management nicely rather than "bitching and moaning" as someone else > suggested - diplomacy is usually a better long term basis for having a > good relationship with your vendor. Often it's useful to point out > discussions like this which indicate that it's been enabled for other > people. +1. We politely said to Arista, "We like your box, but we're afraid that if we can't use our existing optics, we'd all miss out on a good opportunity working together". That did the job. Mark.
