Thank you Frontier for the very rapid out-of-band contact! 

 -mel beckman

> On Aug 2, 2016, at 6:28 PM, Mel Beckman <m...@beckman.org> wrote:
> 
> Can someone from Frontier provide a CO contact for customer-prem FlashWave 
> units? We have several in alarm, although otherwise functional, but Frontier 
> front line support seems unable to open tickets on this gear, since it's not 
> apparently considered CPE by Frontier. 
> 
> -mel beckman

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