I believe this isn't the actual process, however recent reorganization has brought with it a new tier of "entry level" order/service management that's not fully up to speed on things.
You'll want to ask your account team for a dedicated project manager to help with the process. HTH, -a On Fri, Jun 10, 2016 at 12:02 PM, Fredy Kuenzler <kuenz...@init7.net> wrote: > On 10.06.2016 16:00, Mike Hammett wrote: >> Who has moved an Equinix IX port? We're told that it's a full >> cancellation, re-order, re IPs, re-peering, etc. >> >> Can anyone lend any input either way on that? > > Same issue here. Super complicated. I'm tempted to stop the process > after the first step. > > -- > Fredy Kuenzler > > --------------------- > Fiber7. No Limits. > https://www.fiber7.ch > --------------------- > > Init7 (Switzerland) Ltd. > AS13030 > St.-Georgen-Strasse 70 > CH-8400 Winterthur > Skype: flyingpotato > Phone: +41 44 315 4400 > Fax: +41 44 315 4401 > Twitter: @init7 / @kuenzler > http://www.init7.net/
