I have not had a problem. Reach out to your account manager and have them put a rush on it.
I just did this last week and had no problem getting it setup. If you don’t know your account manager reach out to: Smith, Christopher (csm...@cogentco.com) -----Original Message----- From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Jürgen Jaritsch Sent: Thursday, October 15, 2015 11:45 AM To: Justin Wilson - MTIN; NANOG Subject: AW: Cogent BGP Woes Hi Justin, no issues in the past 6 months ... neither in Kiev nor in Dublin ... most of the time solved within 2-3 days. best regards Jürgen Jaritsch Head of Network & Infrastructure ANEXIA Internetdienstleistungs GmbH Telefon: +43-5-0556-300 Telefax: +43-5-0556-500 E-Mail: jjarit...@anexia-it.com Web: http://www.anexia-it.com Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt Geschäftsführer: Alexander Windbichler Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601 -----Ursprüngliche Nachricht----- Von: NANOG [mailto:nanog-boun...@nanog.org] Im Auftrag von Justin Wilson - MTIN Gesendet: Donnerstag, 15. Oktober 2015 20:38 An: NANOG <nanog@nanog.org> Betreff: Cogent BGP Woes Have the rest of you been having as hard a time I am having in turning up BgP sessions with Cogent? They have made it a sales order nowadays instead of support. I filled out the questionnaire on the support site over 3 weeks ago and was directed to sales. I am going on 3 weeks waiting on a session to be turned up. Just wondering if I am alone. Justin Wilson j...@mtin.net --- http://www.mtin.net Owner/CEO xISP Solutions- Consulting – Data Centers - Bandwidth http://www.midwest-ix.com COO/Chairman Internet Exchange - Peering - Distributed Fabric
