I'll just leave this here.... https://honestnetworker.wordpress.com/2013/11/04/the-true-meaning-behind-most-rfos/
On Fri, Aug 28, 2015 at 8:26 AM, Jason Canady <ja...@unlimitednet.us> wrote: > Mike, I would take it to mean someone screwed something up and they don't > want to admit to it. :-) That's just a guess. > > -- > > Jason Canady > Unlimited Net, LLC > Responsive, Reliable, Secure > > www.unlimitednet.us > ja...@unlimitednet.us > twitter: @unlimitednet > > > On 8/28/15 12:00 AM, Mike Hammett wrote: >> >> 08/28/2015 3:08 AM GMT >> Event Conclusion Summary >> >> Start: August 27, 2015 13:20 GMT >> Stop: August 28, 2015 00:00 GMT >> >> Root Cause: A protocol issue impacted IP services in multiple markets. >> Fix Action: Adjustments were made to clear the errors. >> >> Summary: >> The IP NOC began investigating the root cause with Tier III Technical >> Support. It was reported that the issue was causing packet loss for >> customers. Operations Engineering teams were engaged, and Field Services >> were dispatched to a site in Chicago, IL to assist with investigations. >> Troubleshooting identified a protocol issue, and Operations Engineering >> worked with Tier III Technical Support to perform adjustments on the links. >> It was confirmed that the errors cleared. The traffic load was also lowered >> on cards in Chicago to alleviate any further issues. Should any additional >> impact be experienced, please contact the Level 3 Technical Service Center. >> >> What the hell is a "protocol issue"? >> >> I'm not an idiot, you can tell me specifically what happened... >> >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions >> http://www.ics-il.com >> >> ----- Original Message ----- >> >> From: "Ryan Gelobter" <rya...@atwgpc.net> >> To: "Mel Beckman" <m...@beckman.org> >> Cc: "<nanog@nanog.org>" <nanog@nanog.org> >> Sent: Thursday, August 27, 2015 3:14:59 PM >> Subject: Re: Level(3) ex-twtelecom midwest packet loss (4323) >> >> If you have access to the Level3 portal you should see ticket #9639047 >> under Network Events now. >> >> Event Summary:IP Network Event ~ Multiple Markets >> >> 08/27/2015 8:05 PM GMT >> >> Level 3 Tier III and Operations Engineering teams have identified Internet >> Protocols dropping, affecting customer services. Restoration efforts are >> in progress, but an estimated time of restoral is not available at this >> time. >> >> 08/27/2015 6:36 PM GMT >> >> IP and Transport Tier III, Operations Engineering and Field Services >> continue collaboratively working the issue. >> >> >> 08/27/2015 4:59 PM GMT >> >> Operations Engineering is engaged and Field Services is on site in >> Chicago, >> IL investigating the issue. >> >> >> 08/27/2015 4:38 PM GMT >> >> The engineers are currently migrating traffic in efforts of restoring >> services while troubleshooting continues. Field Services is being >> dispatched to a Chicago, IL site to assist. >> >> 08/27/2015 4:21 PM GMT >> >> IP services are affected across multiple markets and the root cause is >> currently under investigation. The IP NOC and IP and Transport Tier III >> are >> actively troubleshooting and working to isolate the cause. The engineers >> have detected peering issues which are resulting in packet loss for >> customers. Please be advised that updates will be provided at minimum of >> hourly unless otherwise noted. >> >
