> The best course here is to completely avoid any contact with the
> horribly-mismanaged Amazon cloud operation until such time as those
> running it demonstrate a bare minimum of professionalism -- which,

Seconded. 

At dnswl.org <http://dnswl.org/>, most of Amazon IP space has a pretty bad 
reputation (for outbound SMTP traffic). Abuse desk is unresponsive and IPs 
mostly lack proper rDNS which would allow to identify responsible party. Amazon 
may be a good choice for some people for some use cases, but outbound SMTP is 
not such a use case.

— Matthias

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