Ok, it took 21 days from the time I opened a ticket with them last month for them to respond to me. I ended up having to have our ISP update our rDNS. Not sure if it's something similar for you but I felt the same way after a week of waiting for a response from them. On Feb 23, 2015 3:56 PM, "John Zettlemoyer" <j...@west-canaan.net> wrote:
> No, started using an IP address that hasn’t been used since we got the > range from Arin, and got this - 554- (RTR:BL) > > Tried to contact AOL through normal channels, and no response in over a > week. Feedback loop has been in place for years, and we check it every day > (its clean). > > > > John Zettlemoyer > > > > *From:* Bill Patterson [mailto:billpatterso...@gmail.com] > *Sent:* Monday, February 23, 2015 3:46 PM > *To:* John Zettlemoyer > *Cc:* nanog@nanog.org > *Subject:* Re: AOL Postmaster > > > > Did you suddenly start getting "AOL will not accept delivery of this > message" bounce backs? > > On Feb 23, 2015 3:30 PM, "John Zettlemoyer" <j...@west-canaan.net> wrote: > > Could someone from AOL who deals with the email systems please contact me > off-list. > Thank you. > > John Zettlemoyer > WCiT LLC > 856.310.1375 x221 > j...@wcit.net >
