> That's it. Step 1, buy the equipment at full price. Step 2, pay for the cloud > management license, yearly. Step 3, no extended warranty option, so pay full > price if equipment from step one fails.
As long as you're doing step 2 (which you *have* to, otherwise it's a brick), isn't step 3 "report device as failed, new device shipped to site, plug in cable, sucks down config of old device from the cloud, up and running again"? I only so far have the demo gear from one of their (rather good) training courses, which has a couple of years left to run, rather than any live deployments, but that's my understanding of the support model from the meetings I've had with them to date. Regards, Tim.
