Once upon a time, Steven Saner <ssa...@hubris.net> said: > We run several mailing lists for customers. We frequently get feedback > reports from AOL saying that the AOL user has flagged the message as > spam. So, we remove said user from the list. They then complain that > they have been removed and swear that they didn't do it. Anyone have a > handle on what this is about?
That has been a problem basically as long as AOL has had the feedback loop. The theory is that some AOL users use "This is spam" as a delete button; apparently at one point the buttons were right next to each other (making it an easy accident). -- Chris Adams <c...@cmadams.net>