Once upon a time, Steven Saner <ssa...@hubris.net> said:
> We run several mailing lists for customers. We frequently get feedback
> reports from AOL saying that the AOL user has flagged the message as
> spam. So, we remove said user from the list. They then complain that
> they have been removed and swear that they didn't do it. Anyone have a
> handle on what this is about?

That has been a problem basically as long as AOL has had the feedback
loop.  The theory is that some AOL users use "This is spam" as a delete
button; apparently at one point the buttons were right next to each
other (making it an easy accident).
-- 
Chris Adams <c...@cmadams.net>

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