In article <cal9jlazjjppz7vzw2ue4qfqwrkcbu7cs1ed3uu1nhudhxxk...@mail.gmail.com> you write: >On Mon, Apr 14, 2014 at 4:10 PM, Scott Howard <sc...@doc.net.au> wrote: >> Whilst I don't agree with the way that Yahoo has done this (particularly >> around communication), > >how could they have communicated this better? how can we all learn from this?
Well, telling people in advance that they were planning to do it rather than just dropping it on the world over the weekend would be a good start. R's, John
