On Feb 14, 2014, at 1:19 AM, Randy Bush <ra...@psg.com> wrote: > the survey questions are highly biased toward arin's view of itself. > just one example. you ask how well arin serves it's members and > customers. you do not ask how well it serves the internet community, > the internet, or society in general. and that particular bias in > viewpoint is at the core of arin's failure.
Randy - Thanks for the feedback! We'd like to keep the questions consistent to readily support year-over-year comparisons, but adding several questions regarding ARIN's service to the Internet and society is excellent idea that we should be able to accommodate next time around. Thanks! /John John Curran President and CEO ARIN