NetSol: Oops. We goofed. Why they didn't clarify this when Brent queried them is unclear; I infer (but cannot, of course, prove) backpedaling.
Cheers, -- jra ----- Forwarded Message ----- > From: "PRIVACY Forum mailing list" <priv...@vortex.com> > To: privacy-l...@vortex.com > Sent: Wednesday, January 22, 2014 5:44:11 PM > Subject: [ PRIVACY Forum ] Network Solutions/Web.com apologizes for email > about credit card charges > Network Solutions/Web.com apologizes for email about credit card > charges > > I just got off the phone with the COO, CTO, and others from Network > Solutions/Web.com, regarding today's furor over an email suggesting an > almost $2K charge for a new domain security program unless the > addressee opted out. > > They are apologetic about the email, which they say mischaracterized > the program aimed at the top 1% of their customers, and assert that > nobody would have been charged that fee without affirmatively agreeing > to enter the program -- irrespective of what the email appeared to be > saying. > > I also took the opportunity to discuss other aspects of their email > notifications, such as those WHOIS confirmation notices I received a > few > days ago, that looked for all the world like phishing attempts. > > All other aspects of today's story aside, I think it's more clear than > ever that messaging really matters. > > My thanks to Network Solutions/Web.com for taking the time to discuss > these > issues with me directly. > > --Lauren-- > Lauren Weinstein (lau...@vortex.com): http://www.vortex.com/lauren > Co-Founder: People For Internet Responsibility: > http://www.pfir.org/pfir-info > Founder: > - Network Neutrality Squad: http://www.nnsquad.org > - PRIVACY Forum: http://www.vortex.com/privacy-info > Member: ACM Committee on Computers and Public Policy > Lauren's Blog: http://lauren.vortex.com > Google+: http://google.com/+LaurenWeinstein > Twitter: http://twitter.com/laurenweinstein > Tel: +1 (818) 225-2800 / Skype: vortex.com > > _______________________________________________ > privacy mailing list > http://lists.vortex.com/mailman/listinfo/privacy -- Jay R. Ashworth Baylink j...@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
