On 11/25/13, 8:26 PM, Jawaid Desktop wrote: > Hello NANOGers, > > We're a regional CLEC and I've had a BGP filter change request in to > CenturyLink for 3 days. I've had no luck trying to get this processed. > > I tried calling in tonight because, you know, my expectation these days > is that every serious internet backbone company staffs a 24/7/365 NOC > capable of dealing with IP and BGP routing issues / changes. I managed > to escalate to a "TAC supervisor" who assures me that they in fact have > nobody staffed after-hours who can do this kind of work. *boggles* > > I had no trouble getting the exact same request processed by XO, Cogent, > Level3, Comcast, Cogent, and TWTelecom in anywhere from minutes to a few > hours, many of them at night (you know, when it's kind of like better to > do such changes anyway). > > So does anyone have the contact for a real, honest-to-god IP NOC > engineer at CenturyLink?
by centurylink do you mean legacy qwest (as209) http://www.centurylinkservices.net/ipsupport/bgp-update.php They do support routing policy objects, so you are imho better off if you have your sessions converted to RADB generated filters, and then do it that way. > Or did I make a mistake assuming CenturyLink is a serious, carrier-class > player? > > Thanks for any help. > > Jawaid >
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