Working with Comcast and their ethernet product, they don't battery back the on-site gear (fiber/ethernet switch), but I do get a phone call within minutes of them noticing the switch they provided is down. They care enough to call me, but battery backup is my/our responsibility.
Brandon On Thu, Oct 31, 2013 at 10:07 AM, Justin Wilson <li...@mtin.net> wrote: > I have several clients who have cisco Metro Ethernet switches on Fiber > circuits. The provider just provided the switch and expects the client to > deal with the power. The rational is if the switch is not up it's not our > fault. > > Justin > > -- > Justin Wilson <j...@mtin.net> > MTCNA CCNA MTCRE MTCWE - COMTRAIN > Aol & Yahoo IM: j2sw > http://www.mtin.net/blog xISP News > http://www.zigwireless.com High Speed Internet Options > http://www.thebrotherswisp.com The Brothers Wisp > > > > > > -----Original Message----- > From: Kenny Kant <akennyk...@gmail.com> > Date: Thursday, October 31, 2013 1:34 AM > To: <nanog@nanog.org> > Subject: Upstream / Handoff UPS? > >>We have tons of circuits with various providers. Often times the demarc / >>handoff switch from the provider is not running on battery backup. >> Sometimes if the demarc device is located in the same room as our >>equipment we mitigate this and plug the device into our backup systems. >> >>Am I wrong to think that the demarc from the provider is a sacred thing >>that should only be touched by said provider. Thus they should provide >>their own battery system? Is it normal for this equipment not to be >>battery protected? We are not dealing with any crazy SLA's however I >>think >>it would be standard build practice to put UPS's on your gear. Even if >>its >>small handoff switch sitting right next to my switch. >> >>:) >> >>Kenny >> > > >