BGP Noob question here; but wouldn't Time Warner not recieve a prefix if it wasn't reachable? Is this an artifact?
On Mon, Aug 5, 2013 at 11:32 AM, Chad Reid <chad.r...@apollogrp.edu> wrote: > Thanks for the assistance everyone. This issue was resolved by shutting > down a BGP peering session between Time Warner and Comcast. --Chad > > Chad M. Reid, Network Administrator II > Work Hours: Sun. - Tue. 6AM-6PM and Wed. 6AM-3PM (MST -7) > Apollo Group | IT Services │ IT Operations Center (ITOC) > 4025 S. Riverpoint Parkway │ MS: AA-M002 │ Phoenix, AZ 85040 > phone: 602.557.6746 │ fax: 602.557.6606 │ email: chad.r...@apollogrp.edu > > > -----Original Message----- > From: Chad Reid > Sent: Sunday, August 04, 2013 7:41 AM > To: 'nanog@nanog.org' > Subject: 204.17.16.0/20 Unreachable via Comcast ASN 7992; Looking for > Help or Contacts > > Hello NANOG, > > A few hundred of our users that use Comcast in the South East United > States (other regions aren't affected) are unable to access our websites in > the IP block 204.17.16.0/20. Based upon testing with the users, they're > getting a destination unreachable from a Comcast backbone router in ASN > 7922: > be-16-pe03.56marietta.ga.ibone.comcast.net [68.86.83.134] reports: > Destination net unreachable. > > We're not a customer of Comcast, nor are any of our ISPs. Because of this, > we can't find anyone at Comcast to look at this issue nor do we have good > contact info to even reach someone. Our users in the South East can open > tickets with Comcast technical support, but you can imagine how successful > they are trying to explain this to frontline support and getting frontline > support to understand. > > Is anyone from Comcast on the list that can assist or know of a contact? > > > Chad M. Reid, Network Administrator II > Work Hours: Sun. - Tue. 6AM-6PM and Wed. 6AM-3PM (MST -7) Apollo Group | > IT Services │ IT Operations Center (ITOC) > 4025 S. Riverpoint Parkway │ MS: AA-M002 │ Phoenix, AZ 85040 > phone: 602.557.6746 │ fax: 602.557.6606 │ email: chad.r...@apollogrp.edu > > > > This message is private and confidential. If you have received it in > error, please notify the sender and remove it from your system. > > > > -- Phil Fagan Denver, CO 970-480-7618
