to be fair: cloudmark did its best to contact me and it seems that we've been able to resolve the issue. thanks!
as a side note: it might be a good idea to have some sort of lookup-tool on the website or an email notification to the netblock owner. thanks again (and also to the people off-list), martin > Date: Wed, 10 Apr 2013 03:43:57 +0000 > From: Martin Hotze <m.ho...@hotze.com> > To: "nanog@nanog.org" <nanog@nanog.org> > Cc: "bwilli...@cloudmark.com" <bwilli...@cloudmark.com> > Subject: RE: NANOG Digest, Vol 63, Issue 45 > Message-ID: > <f02a0931e2e6254680832d6a24940c2ded1...@hx01.srv.hotze.com> > Content-Type: text/plain; charset="us-ascii" > > Bryan, > > nope, it didn't make it through to my inbox . I try to contact you through > other channels. > > > Martin > > > Date: Wed, 10 Apr 2013 02:41:42 +0000 > > From: Bryan Williams <bwilli...@cloudmark.com> > > To: "nanog@nanog.org" <nanog@nanog.org> > > Subject: NANOG - csi reset request > > Message-ID: <cd8a4959.62cfa%bwilli...@cloudmark.com> > > Content-Type: text/plain; charset="us-ascii" > > > > Martin, > > > > I sent you this email from our corporate email, and haven't heard back. > Did > > you receive this? > > > > Regards, > > Bryan Williams > > Sr. Solutions Architect > > Cloudmark, Inc > > > > From: Bryan Williams > > <bwilli...@cloudmark.com<mailto:bwilli...@cloudmark.com>> > > Date: Tuesday, April 9, 2013 12:58 PM > > To: "m.ho...@hotze.com<mailto:m.ho...@hotze.com>" > > <m.ho...@hotze.com<mailto:m.ho...@hotze.com>> > > Subject: NANOG - csi reset request > > > > I searched through the recent requests, and couldn't find any with your > email > > address as the contact email. Can you give me the IP you tried to > unblock? > > > > Or, try it again and let us know that you did it so we can watch. If > there's a > > bug, we'd like to fix it. > > > > Regards, > > Bryan Williams > > Sr. Solutions Architect