Jason Baugher wrote:
On 9/28/2012 1:08 PM, Joe Maimon wrote:
Just got told by a Lightpath person that in order to do BGP on a
customer gig circuit to them they would need a visio diagram (of what
I dont know).
Has anybody else seen this brain damage?
Regardless of all the other comments here making fun of the request, I
can somewhat understand why they might do this. Some of the requests I
have gotten from customers are so misguided and confusing that a
simple diagram can go far to clear things up. I know it seems crazy to
everyone here that can set up BGP peering in their sleep, but when
you're getting a new request from someone who hasn't gotten an ASN
yet, and has never heard of a routing registry? All they know is a
consultant told them they needed to "do BGP" with their ISP?
Isn't it a role of sales engineering/support to help customers through
this process? I know that, if a vendor told me that I had to jump
through hoops to do business with them, I'd be complaining to my sales
rep., and looking for another vendor.
Miles Fidelman
--
In theory, there is no difference between theory and practice.
In practice, there is. .... Yogi Berra
