I'm not looking for help, just thought this was hilarious.

"Mark called in from XO he stated a tech was on site and found out that client 
used a CAT 6 cable instead of a CAT 5 cable and XO doesn't have a "connecting 
piece" for the CAT 6 cable. he stated if client gets a wire/cable guy out there 
to fix issue, XO can send out a tech to make sure they hook up everything 
correctly."


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