Paraphrasing someone else........ I would encourage my competitors to send notifications to their customers in PDF format.
:) -Vinny -----Original Message----- From: JC Dill [mailto:jcdill.li...@gmail.com] Sent: Thursday, February 23, 2012 1:44 PM To: NANOG list Subject: Re: Customer Notification System. On 22/02/12 6:46 PM, James Wininger wrote: > Well we would not be sending the notification in an attachment, but there are > times when it would be nice to send a list of circuit ids (exported from > billing system as PDF) or some other exported doc to the notification. Nice for WHO? There is absolutely no need to export something as simple as a list of circuit IDs as a pdf. Use plain text. Ditto for the rest of your exported DOCs. When there are exceptions, when you need to include an image (sparingly, not because marketing thought it was a good idea to bling up all your emails), or a table, send in HTML with plain text. Don't make the recipient start up another program to open an attachment. jc
