Owen DeLong <o...@delong.com> writes:

> 1.    When the only tool you have is a hammer, you try to mold every problem 
> into a nail.

Ack.

> 2.    When you only know a procedure for doing something and don't understand 
> the fundamentals
>       of why X is supposed to occur at step Y, then when you get result A 
> instead of X, your only options
>       are to either continue to step Z and hope everything turns out OK, or, 
> go back to an earlier step
>       and hope everything works this time.

But procedures are important. How else can you get enough exper^Widiots
working for little money. "Big Macs vs. The Naked Chef" is great:

http://www.joelonsoftware.com/articles/fog0000000024.html


> 3.    Troubleshooting skills are limited to knowing the number of the 
> vendor's help desk.

There are no problems! Can't be. And if there are they hire external
experts. BTDT. Those are well paid jobs.

Jens
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