I've had similar experiences to Mr. Petach. Depending on order of operations, you can look at this from a different prospective as well -- why go with a soulless entity for your transit (or transport, collocation, ...) requirements, when you can "keep it in the family" and engage a peer who already understands your service model and is committed to maintaining mutual benefit?
Indeed, the old adage of "once a customer, never a peer" could never be wronger. -a
