On Sep 30, 2011 13:34 "Alex Brooks" <askoorb+na...@gmail.com> <askoorb+na...@gmail.com> <askoorb+na...@gmail.com> <askoorb+na...@gmail.com> wrote:
> On Fri, Sep 30, 2011 at 12:19 PM, foks <li...@foks.se> <li...@foks.se> > <li...@foks.se> > wrote: > > > > Hello, > > > > Since Sep 7 Google has bounced a specific type of our mails with > > this > > message: > > > > host aspmx.l.google.com[74.125.43.27] said: 552-5.7.0 Our system > > detected an illegal attachment on your message. Please 552-5.7.0 > > visit > > <http://mail.google.com/support/bin/answer.py?answer=6590> to 552 > > 5.7.0 > > review our attachment guidelines. z4si211085bkd.116 (in reply to end > > of > > DATA command) > > > > The only attachment is a gif image so it seems that Googles check is > > wrong. Has anyone experienced this issue, or has any helpful contact > > information to Google? I have checked > > <http://www.google.com/support/a/bin/static.py?page=contacting_suppo > > rt.ht> > > ml and called these numbers, but they were not able to help me. > > Hi, > > Have you reported it through their support pages? The one you're > after is probably: > <https://mail.google.com/support/bin/request.py?contact_type=gtag_head > ers&group=bugflow_attachmentsnewbug&trouble_type=attachments> > > Generally, checking > <https://mail.google.com/support/bin/static.py?page=known_issues.cs> > is > the first place to go with GMail issues if you're not an Apps > customer; they have a link to reporting problems at the bottom. > Though if you're not an Apps customer (or can't find one to report the > issue on your behalf as not receiving e-mails from you), I wouldn't > hold out too much hope for a response from it. > > Do let us know how you solve the problem in the end. > > Alex > Hi, Thank you for reply. I have reported it there yesterday. No response yet. I also tried to send the same mail without the attached gif image, so it seems to be something else that triggers the error message. /Jörgen
