Our fiber optic system is on every maritime map in existence, along with our Network Operations Control Center's phone number. We still get the occasional oops from a rouge fisherman who decides his net must be caught on something else. Unfortunately, as they say - You can't fix stupid.
And just as a side note, AT&T should send you a check. I do not doubt they would have spent hours and hours trying to troubleshoot circuits somewhere scratching their heads all Thanksgiving evening. Consider yourself one of the rare ones, because I know we rarely (read: Not, Ever) get calls from concerned customers about Ped's being knocked over. If anything it's a guy sitting in a backhoe wondering what that there black wire is doin' in his yard. Have a good Thanksgiving. :) //warren Warren Bailey | RF Engineer General Communication, Inc. 2550 Denali St. Suite 700 Anchorage, AK 99503 907.868.5911 desk 907.903.5410 mobile 907.947.7616 followme http://www.gci.com On 11/25/10 2:58 PM, "Paul Vixie" <vi...@isc.org> wrote: >> From: "Robert Glover"<robe...@garlic.com> >> Date: Thu, 25 Nov 2010 15:02:42 -0800 >> >> Try calling 1-800-332-1321. It is a general repair number for POTS >> and DSX circuits. They are clueful, and if they aren't the right >> people to call, they will likely be able to point you in the right >> direction. > >thanks, that did it. i tried every other 800 and 866 number folks could >send me and this was the first one that i tried that was answered by a >human (in st louis) who then transferred me to a call center in california >who asked me my circuit number but then took my report anyway. nice >folks. > >i think all of us who place infrastructure in places away from our offices >should label them clearly as to who to call if they get hit by cars, or if >not that, make sure google will tell observers how to find us. > >
