We treat it as a technical request - a MAC of sorts.  The only time we would 
treat it as a sales matter is when the customer requires technical assistance 
with their configuration or network design (different matter).

Paul


-----Original Message-----
From: William Herrin [mailto:b...@herrin.us] 
Sent: Thursday, November 18, 2010 2:06 PM
To: nanog@nanog.org
Subject: Why is your company treating IPv6 turn ups as a sales matter?

Hiya folks,

Why are your respective companies treating IPv6 turn ups as a sales
matter instead of a standard technical change request like IP
addresses or BGP? Sprint and Qwest, I know you're guilty. How many of
the rest of you are making IPv6 installation harder for your customers
than it needs to be?

Regards,
Bill Herrin


-- 
William D. Herrin ................ her...@dirtside.comĀ  b...@herrin.us
3005 Crane Dr. ...................... Web: <http://bill.herrin.us/>
Falls Church, VA 22042-3004


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