Clearly we should all care deeply about this. -J
On Tue, Oct 12, 2010 at 11:52 AM, Jeff Harper <jhar...@well.com> wrote: > http://tinyurl.com/275rhhu > > ----- Original Message ----- > > From: "todd glassey" <tglas...@earthlink.net> > > To: nanog@nanog.org, m...@he.net, "Hurricane Electric LLC" < > melis...@he.net> > > Sent: Tuesday, October 12, 2010 10:47:02 AM > > Subject: Hey Leber - you think Melissa is going to issue that refund > properly or do we need to escalate this into > > legal actions against HE > > Mike Leber - I have been waiting for a response from Melissa in your > > accounting department since she insisted I sign the VISA release in > > order to refund our money after your company violated the Co-Lo > > agreement and shut the power down to ROW 4 in Suite 1200 with no > > warning > > or Customer Service Response... > > > > How long is this going to take to process? > > > > > > Todd Glassey > > > > > > -- > > //----------------------------------------------------------------- > > > > > > This message may contain confidential and/or privileged information. > > If you are not the addressee or authorized to receive this for the > > addressee, you must not use, copy, disclose or take any action based > > on this message or any information herein. If you have received this > > message in error, please advise the sender immediately by reply e-mail > > and delete this message. > > > > Thank you for your cooperation. > >