Clearly we should all care deeply about this.

-J

On Tue, Oct 12, 2010 at 11:52 AM, Jeff Harper <jhar...@well.com> wrote:

> http://tinyurl.com/275rhhu
>
> ----- Original Message -----
> > From: "todd glassey" <tglas...@earthlink.net>
> > To: nanog@nanog.org, m...@he.net, "Hurricane Electric LLC" <
> melis...@he.net>
> > Sent: Tuesday, October 12, 2010 10:47:02 AM
> > Subject: Hey Leber - you think Melissa is going to issue that refund
> properly or do we need to escalate this into
> > legal actions against HE
> > Mike Leber - I have been waiting for a response from Melissa in your
> > accounting department since she insisted I sign the VISA release in
> > order to refund our money after your company violated the Co-Lo
> > agreement and shut the power down to ROW 4 in Suite 1200 with no
> > warning
> > or Customer Service Response...
> >
> > How long is this going to take to process?
> >
> >
> > Todd Glassey
> >
> >
> > --
> > //-----------------------------------------------------------------
> >
> >
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> > Thank you for your cooperation.
>
>

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