Changes to the Brocade and legacy Foundry support sites are in progress. The candid comments from the community expressed here in numerous threads this year have captured your frustration for me to explain to management in far better words than I can write myself. I've had several mail and phone conversations with the team in charge of our support site about our current practice of requiring a login to access documentation, and they understand why this is not at all helpful and a bad way of doing business. It's the way it is for various historical reasons.
Product documentation will be freely available on the new MyBrocade support site that is under construction. This is part of a huge effort to integrate the disparate support sites' software, knowledge bases, manuals, etc. into one new happy place. Stand by, and thanks for your patience. Greg (works for Brocade) -- Greg Hankins <ghank...@mindspring.com> -----Original Message----- Date: Thu, 17 Jun 2010 14:12:40 -0700 From: Kevin Oberman <ober...@es.net> To: William Pitcock <neno...@systeminplace.net> Cc: nanog@nanog.org Subject: Re: Advice regarding Cisco/Juniper/HP > From: William Pitcock <neno...@systeminplace.net> > Date: Thu, 17 Jun 2010 13:35:30 -0500 > > On Thu, 2010-06-17 at 11:07 -0700, Seth Mattinen wrote: > > On 6/17/2010 11:01, Sandone, Nick wrote: > > > I would also add Brocade/Foundry to the mix as well. We've been > > > deploying these switches with great results. Since the IOS is very > > > similar to Cisco's, the transition has been quite easy. > > > > > > > > > > > > Do you still have to pay them to read the manual? > > We have plenty of Foundry gear and we've never had to pay anything to > read the manuals for them. Then again, we bought it all new, so it came > with printed manuals. > > There's a 1000+ page manual on the management software itself. The Brocade manuals are good, but you need to have a customer account to access them. Very annoying when you are trying to do an evaluation. I have spoken with one of their engineers about that and he said that they (the engineers and sale folks) are trying to get that changed. -- R. Kevin Oberman, Network Engineer Energy Sciences Network (ESnet) Ernest O. Lawrence Berkeley National Laboratory (Berkeley Lab) E-mail: ober...@es.net Phone: +1 510 486-8634 Key fingerprint:059B 2DDF 031C 9BA3 14A4 EADA 927D EBB3 987B 3751
