Call their tech support line.  You can either just give them the name
you want the rDNS to have or have them delegate the range to you.

I've done both with them in the past and tech support was able to handle it.

-Bryan


On Wed, Apr 7, 2010 at 11:50 AM, Jeroen van Aart <jer...@mompl.net> wrote:
> I manage some IP space that's provided by an ISP but is "owned" by XO. I am
> trying to have rDNS configured but their contact email (ipad...@eng.xo.com)
> in the whois does not grace me with a response (yet).
>
> Does anyone know if there is a way to get this done or should I just not
> bother and live with it?
>
> Thanks,
> Jeroen
>
>

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