Hi,

As my Avaya CNA/Route Science box begins to seriously age, and without the 
support of Avaya for 'Service Provider' uses of the product, I have been 
looking for alternatives to the product.

The value we get from this product is mainly in the ability to easily manage 
our bandwidth commitments in a hands off way without having to manually 
manipulate anything. I have no real illusions that the 'performance' side of 
things is 'arguable' at best with these sorts of products due to the nature of 
the Internet.

Internap to me stands out as essentially the only alternative to this product, 
but they have been tremendously difficult to work with, they won't allow us to 
demo a unit to see if it offers the same functionality as our current solution. 
The reason they won't allow us to a demo a unit is because they 'don't stock 
them'. So basically they have 0 units until someone orders one, that is fine if 
that is their policy but that hasn't really been our experience with other 
hardware vendors that want close to 100K for a piece of niche equipment. 

My questions are:

-What are other people doing who currently use or used the Avaya/RS product in 
the past?
-Does anyone know of any competition in this space (aside from hiring a guy 
that sits there and does this for us manually)?
-Has Cisco's OER/PFR made any progress in the last few years (is anyone using 
it?)

Sorry to disturb,

-Drew


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