On 12/3/09 12:10 PM, "Chris Stebner" <chris.steb...@gmail.com> wrote:
> For over a month now I've been fighting with Comcast Customer Security > Assurance regarding a simple BlackList issue. Apparently there is some > disconnect between internal applications and their ability to report > BlackList status accurately and the 'actual' BlackList rule-set. Supposedly > the ticket has been escalated to 'admin' and 'engineering' multiple times to > no avail. Currently we are waiting for engineering again to examine the > issue. > > The block is owned by us, a facilities based CLEC in business for over 10 > years. The /24 in question is used for business T1's. > > If anyone has any contacts, ideas or the power to resolve the issue I'd be > elated to hear from you. > > > Thank you all for your time, > > Chris Stebner > 970-403-0102 I have send this issue on to the right team and you should hear back from them shortly. Thanks for posting. -- Chris Griffiths Comcast Cable Communications, Inc. National Engineering and Technical Operations
