Steve Meuse wrote:
I put this up there with trynig to define inter-provider QoS. You are never 
going to get two business to agree to the same model.....and after all, 
community support is basically a business tool. I know from experience that 
some providers deliberately constrain their community support for business 
purposes, this goes back 10+ years.....


While I agree, I was thinking more along the lines of easy tools to provide the clueless with ways to do nifty things.


Jack

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