Yeah, just don't ask a certain female sales person there for more than a few quotes without buying...
I was utterly embarrassed while dealing with NHR - never been told off by a commissioned sales person before. Requested a series of quotes on a Cisco GSR and made it very clear we already had a preferred supplier, but that I would give NHR a chance in the quotes. Their pricing was off a bit and the job went to a competitor - she freaked out on me. I have never dealt with them since. It was the most immature dealing with a company I have ever encountered, and this goes back several years now - and I'm still pissed. When I took this to their management team I was promised a phone call from their CEO and never got it. Since I talked to a senior management person and asked to removed from their internal lists - had *many* of their sales people continue to call and pester me. They finally got that part right and have not heard from anyone since (nor do I EVER wish to). Paul -----Original Message----- From: Ballard, Eric [mailto:eric.ball...@suddenlink.com] Sent: Monday, July 13, 2009 12:39 PM To: Chad Burnham; Adam Rothschild; Duane Waddle Cc: na...@merit.edu Subject: RE: OEMs for X2 10G LAN PHY optics All, I would like to second the vote for NHR(Network Hardware). I have purchased from Joe Zender there for years and the support, price, warranty, and quality has been outstanding. I placed his contact info below, because it is truly a rare thing when I can say he is a great sales person. Thanks Eric Joe Zender Network Hardware Resale Phone: 805-690-3723 Fax: 805-690-1835 AIM - zenderNHR Yahoo! - nhr_joezender jzen...@networkhardware.com www.networkhardware.com -----Original Message----- From: Chad Burnham [mailto:cburn...@du.edu] Sent: Monday, July 13, 2009 11:07 AM To: Adam Rothschild; Duane Waddle Cc: na...@merit.edu Subject: RE: OEMs for X2 10G LAN PHY optics HI, We have been very happy with Champion and NHR for such equipment: http://www.championone.net/ & http://www.networkhardware.com/ Stellar pricing and support. Chad Chad D Burnham Telecommunications Network Planner University Technology Services - Network Services University of Denver 2100 S. High St. #112 Denver, CO 80210 USA Desk Phone: 303-871-4441 Mobile Phone: 303-520-5657 FAX: 303-871-2298 -----Original Message----- From: Adam Rothschild [mailto:asr+na...@latency.net] Sent: Friday, July 10, 2009 3:26 PM To: Duane Waddle Cc: na...@merit.edu Subject: Re: OEMs for X2 10G LAN PHY optics On 2009-07-10-14:21:49, Duane Waddle <duane.wad...@gmail.com> wrote: > I am searching for opinions on OEMs of X2 form factor 10G LAN PHY > optics. We've found that most router/switch vendors mark these > particular items up significantly just to provide their own > sticker/EEPROM ID. As such, we'd prefer if we can to procure from the > OEM (or their reseller). Is this a situation where any company who's > a signatory to the MSA produces suitable modules, or are there > particular OEMs to prefer (or avoid)? > > If it matters, the prime platform we're looking to plug optics into is > the WS-X6708-10G module for a 6500/7600. I'd suggest looking at FluxLight (www.fluxlightinc.com) for this. Their sales and support process is nothing short of stellar, and pricing is a fair medium between "paying too much for vendor optics" and "fly-by-night eBay imports". To wit, all of their products Just Worked without ever needing Cisco's infamous 'service unsupported-transceiver' vendor lock override. -a ---------------------------------------------------------------------------- "The information transmitted is intended only for the person or entity to which it is addressed and contains confidential and/or privileged material. If you received this in error, please contact the sender immediately and then destroy this transmission, including all attachments, without copying, distributing or disclosing same. Thank you."