That's a great idea, use some lame Web 2.0 trend to communicate with actual real life customers. </sarcasm>
Jeff On Fri, Jul 3, 2009 at 4:59 PM, Marshall Eubanks<t...@americafree.tv> wrote: > > On Jul 3, 2009, at 4:29 PM, Ben Carleton wrote: > >> Yes it was. >> >> On Jul 3, 2009, at 4:29 PM, Jeffrey Lyon wrote: >> >>> Wasn't Authorize.net affected by this? We received a support ticket >>> about why Authorize.net is down today (I don't know either, I don't >>> ask too many questions). >>> > > Authorize.net was for a while completely off the air, and companies that > relied upon them > were not getting credit card authorizations (and, thus, no ecommerce). I > think it is still only > partially functional. > > Authorize.net has been communicating with customers mostly (entirely ?) with > twitter - they are > > @AuthorizeNet with a hash tab of #authorizenet > > If you go there, you will see a lot of status messages like > > #authorizenet (cont.) Do not manually submit ARB transactions b/c you run > the risk of your merchants being double billed. > 10 minutes ago from web > > (i.e., 4:47 EDT). > > You will also see a lot of posts from annoyed people if you search on > #authorizenet > > It's an interesting use of Web 2.0 for emergency communications. > > Regards > Marshall > > >>> Jeff >>> >>> On Fri, Jul 3, 2009 at 4:21 PM, Tomas L. Byrnes<t...@byrneit.net> wrote: >>>> >>>> >>>>> >>>>> Earth is a single point of failure, where is your backup site? >>>> >>>> [TLB:] Given that all my customers are on Earth, I don't need one if my >>>> customers also are "down". >>>> >>>> >>>> >>>> >>> >>> >>> >>> -- >>> Jeffrey Lyon, Leadership Team >>> jeffrey.l...@blacklotus.net | http://www.blacklotus.net >>> Black Lotus Communications of The IRC Company, Inc. >>> >>> Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th >>> at Booth #401. >>> >> >> >> > > > > -- Jeffrey Lyon, Leadership Team jeffrey.l...@blacklotus.net | http://www.blacklotus.net Black Lotus Communications of The IRC Company, Inc. Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th at Booth #401.
