Because this is mandated by an ICANN policy, a number of registrars send messages with such labels. Notably the wholesale registrars, which have to send those messages but are not the point of sale of the domain.
https://lookup.icann.org/ will probably have clues for the original poster to figure out who to contact. Rubens On Fri, Feb 14, 2025 at 11:32 AM Warren Kumari <war...@kumari.net> wrote: > > If you let people know the domain name, you might have more luck — e.g > someone who works at the registrar may look into it, etc. > Also, it seems surprising that this would be an **ICANN** verification > message… > > W > > > On Fri, Feb 14, 2025 at 8:48 AM, Marco Belmonte <nanog@nanog.org> wrote: >> >> The company I work for owns a domain that was registered by an employee that >> no longer works for us and we have been unable to track them down. 48 hours >> ago the website at the domain was replaced by an ICANN verification message. >> >> It offers two solutions - neither is possible at the moment: >> >> 1) resend a verification email - but we already tried that and monitored the >> mailbox for the old employee but nothing ever came so we think he might have >> registered it with a personal account. >> >> 2) access the portal of the registrar but since don't have credentials and >> we already tried the reset password link hoping again that if we monitored >> his old corporate email account we'd see something appear but again nothing >> :-( >> >> At this point we aren't sure what to do - the site is down and ICANN needs >> validation of who the site owners are. Does anyone have any ideas or can >> give us some direction? >> >> Kind Regards, >> >> Marco Belmonte > >
