Endured a similar problem last year. The company I was with migrated
prod to Global Accelerator, ALBs, and WAF with Shield Advanced on an
accelerated timeline. Several of our customer networks were blocked in
AWS's default blocklists.
The path to resolution was meeting with our AWS account executive and
their internal WAF team to expedite the removal of the addresses.
-G
On 2024-03-21 18:44, Aaron Wendel wrote:
Yes.
our network is a mix of content and eyeballs and they listed the whole
thing. This has prevented the local school district from using their
text to speech application (for their deaf students) as well as
others. This has also affected the local library and residences.
It's a PITA.
Thanks Amazon.
Aaron
On 3/21/2024 12:16 PM, Jonathan Kalbfeld via NANOG wrote:
Hi All,
I just became aware that AWS has a list of hosting IP providers and
that list is blocked by their WAF? (!?!?). None of my VM or colo
customers can reach anything in AWS, such as Docker, Twilio, etc. I
confirmed through source routing that when I access it using one of my
peering partners as a source IP it is reachable, but using one of my
net blocks, it is not reachable and times out. Checked all of my
routing tables and those AWS blocks are definitely visible. Also
confirmed from looking glass that my IP ranges are showing up.
Has anyone else encountered that? If so, is there a way to get removed
from that list? I have a very curated list of clients and I know all
of them personally and none of them have been abusing AWS, so I was
wondering if it was some kind of blanket ban?
If you're internal to AWS, my ASN is 54380, IP ranges affected are
199.33.244.0/24, 199.79.202.0/24, 199.188.96.0/22, 45.59.144.0/22 and
206.197.110.0/24
Feel free to reach out off-list.
Thanks,
Jonathan Kalbfeld
Jonathan Kalbfeld
office: +1 310 317 7933 <tel:%28310%29%20317-7933>
fax: +1 310 317 7901 <tel:%28310%29%20317-7901>
home: +1 310 317 7909 <tel:%28310%29%20317-7909>
mobile: +1 310 227 1662 <tel:%28310%29%20227-1662>
ThoughtWave Technologies, Inc.
Studio City, CA 91604
https://thoughtwave.com
View our network at
https://bgp.he.net/AS54380
+1 844 42-LINUX
