https://ws.arin.net/whois/?queryinput=!%20RIM
ab...@rim.com ipad...@rim.com On Wed, Jun 10, 2009 at 22:08, Mark Pace<p...@jolokianetworks.com> wrote: > At the moment it appears as tho the blackberry email storm has > subsided. I thought I'd share a most excellent letter I got from > Blackberry after one of the Nanog users was kind enough to forward my > email along to them: > >> Hello Mark, >> >> Thank you for contacting BlackBerry Customer Support. >> >> We have determined that you purchased your BlackBerry product through one of >> our carrier partners. Your service provider fields general queries and >> provides technical support for all BlackBerry smartphone-related issues and >> can act as your first point of contact in these matters. >> >> You may also have the option to receive fee-based support directly from >> Research In Motion, the manufacturer and wireless experts for the BlackBerry >> solution. If you would like to learn more about this option, please dial the >> appropriate telephone number below and enter option 3 in the phone menu to >> be routed to BlackBerry Customer Care. >> >> If your organization has subscribed to BlackBerry Technical Support >> Services, please contact your IT department and have one of your named >> callers contact BlackBerry Technical Support. >> >> Note: BlackBerry Technical Support Services is an annual subscription >> program providing software maintenance and technical support services for >> your BlackBerry solution. Named callers are personnel within your >> organization who are authorized to contact our support staff. For more >> information on BlackBerry Technical Support Services, please visit: >> >> http://www.blackberry.com/support/tsupport/ >> >> All BlackBerry smartphone users have free access to the BlackBerry Technical >> Solution Center. The BlackBerry Technical Solution Center provides a >> repository of support information, documentation and frequently asked >> questions, with enhanced search capabilities so you can easily search for >> and find the BlackBerry support information you need. Please visit: >> >> http://na.blackberry.com/eng/support/ >> >> Thank you again for contacting us Mark and have a nice day. >> >> Sincerely, > Lucky me! I can contact my non-existent carrier or I can pay for > support on a product I don't own that is flooding my network! I feel > privileged... > > > pace > > Mark Pace wrote: >> If anyone has a contact within Blackberry.net's email department, I'd >> greatly appreciate it if you could get me in touch with them. We're >> getting hundreds of connections a second from their mail servers and >> have had to block them. >> >> >> Thanks in advance, >> Mark Pace >> > -- BH
