On Mon, Oct 2, 2023, 12:14 Mark Tinka <mark@tinka.africa> wrote: > > > On 10/2/23 20:58, Tim Burke wrote: > > > Hurricane has been doing the same thing lately... but their schtick is > to say that "we are seeing a significant amount of hops in your AS path and > wanted to know if you are open to resolve this issue". > > I get what HE are trying to do here, as I am sure all of us do. > > The potential fallout is a declining relationship with their existing > customers that bring other downstream ISP's behind them. Contacting > those downstream ISP's to "resolve this issue" puts them at odds with > their existing customers who bring those customers in already. > > There is a chance they dilute their income because, well, smaller ISP's > will not be keen to pay the higher transit fees their upstreams pay to > HE. Which means that HE are more willing to be closer to eyeballs than > they are maximizing margins. >
Huh? In all my decades of time in the network industry, I have never seen a case where a smaller transit contract had lower per mbit cost than a larger volume contract. I would expect that HE would make *more* money off 10 smaller customer transit contracts than one big tier 3 wholesaler transit contract. It seems like a win-win for HE: more customer revenue *and* shorter hop-count paths they can advertise to the rest of the world. Is the loss of customer trust worth the transit-free glory? > When it's offset by more revenue? Sure seems like it. ;) > Mark. > Matt