On 2/22/23 19:20, Mike Lyon wrote:
Going on 12 hours on an outage that is due to a power outage somewhere.
According to the Wave/Astound NOC, generator(s) were on the way 6 hours ago…
If you could hit me up offlist, i can give you the master ticket number.
I’m having a hard time figuring out why it takes 6 hours to get a generator up
and running in Silicon Valley.
Is this a cable modem connection? Fiber-to-coax media converters and
coaxial trunk amplifiers are fed from AC transformers on random poles or
next to random underground pedestals. They need to roll a truck to the
location(s) without power and basically set up a generator and plug the
power injector into it. They typically use little Honda portables (which
need refueling fairly often). Unless you're real close to the cable
company's head-end there usually isn't any kind of automatic backup power.
When there's a local power outage near me in Oregon, Wave doesn't even
bother with generators as typically their customers' power in the area
is out too.
--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
