Looks like new agreements might be put in place to prevent this from happening again in the future.
https://www.ctvnews.ca/business/champagne-directs-major-telecoms-to-come-up-with-agreement-on-future-outages-1.5981800 -Josh On Mon, Jul 11, 2022 at 7:35 PM Andrew Paolucci via NANOG <nanog@nanog.org> wrote: > > Class action lawsuit has been filled in Quebec as well. > > https://lpclex.com/rogers/ > > > ------- Original Message ------- > > On Monday, July 11th, 2022 at 3:45 PM, L F <liz.faze...@gmail.com> wrote: > > 341,296 have signed. Let’s get to 500,000! > At 500,000 signatures, this petition becomes one of the top signed on > Change.org! > > On Mon, Jul 11, 2022 at 3:44 PM L F <liz.faze...@gmail.com> wrote: > >> FYI --- this is now making email rounds and is available to view and sign >> on CHANGE.ORG >> >> >> >> On Friday, Rogers experienced its second nationwide outage in as many >> years. Hundreds of thousands of Canadians were unable to access internet >> and cell services for hours, despite paying some of the highest fees in the >> world. Petition starter Celina is calling on the CRTC to protect Canadians >> from exorbitant cell and internet fees and more than 275,000 frustrated >> Canadians have joined her. You can show your support by signing the >> petition now. >> >> <https://click.e.change.org/f/a/apTbTnAR7N3DW6NYQSfVMw~~/AANj1QA~/RgRkruHwP4StAWh0dHBzOi8vd3d3LmNoYW5nZS5vcmcvcC9jdXRjZWxsY29zdHMtY2FuYWRpYW5zLWFyZS1iZWluZy1zY2FtbWVkLXRlbGwtdGhlLWNydGMtd2UtZGVtYW5kLWxvd2VyLWNlbGwtcGhvbmUtc2VydmljZS1jcnRjZW5nL3NpZ24_Y3NfdGs9QWp0bEtmZjYtX3hBU215WDFXSUFBWGljeXl2TnlRRUFCRjhCdkdKalZUd09fUklzdEFXSnBOV19PMVklM0QmcHQ9QVZCbGRHbDBhVzl1QU5WTDJRQUFBQUFBWXN4YzdJRG5PWWRqWkRkaU9URm1OQSUyNTNEJTI1M0Qmc291cmNlX2xvY2F0aW9uPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fY2FtcGFpZ249NjJiOWYzZDM2MzA0NGVhMWJhYWNmYmFkZDM2MjFiOTgmdXRtX2NvbnRlbnQ9aW5pdGlhbF92MF8wXzImdXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fdGVybT1jc1cDc3BjQgpiu_VczGKYxTR0UhBkbnBjb25AZ21haWwuY29tWAQAAAAC> >> *Canadians Are Being SCAMMED - Tell the CRTC We Demand Better Cell Phone >> Service! >> <https://click.e.change.org/f/a/apTbTnAR7N3DW6NYQSfVMw~~/AANj1QA~/RgRkruHwP4StAWh0dHBzOi8vd3d3LmNoYW5nZS5vcmcvcC9jdXRjZWxsY29zdHMtY2FuYWRpYW5zLWFyZS1iZWluZy1zY2FtbWVkLXRlbGwtdGhlLWNydGMtd2UtZGVtYW5kLWxvd2VyLWNlbGwtcGhvbmUtc2VydmljZS1jcnRjZW5nL3NpZ24_Y3NfdGs9QWp0bEtmZjYtX3hBU215WDFXSUFBWGljeXl2TnlRRUFCRjhCdkdKalZUd09fUklzdEFXSnBOV19PMVklM0QmcHQ9QVZCbGRHbDBhVzl1QU5WTDJRQUFBQUFBWXN4YzdJRG5PWWRqWkRkaU9URm1OQSUyNTNEJTI1M0Qmc291cmNlX2xvY2F0aW9uPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fY2FtcGFpZ249NjJiOWYzZDM2MzA0NGVhMWJhYWNmYmFkZDM2MjFiOTgmdXRtX2NvbnRlbnQ9aW5pdGlhbF92MF8wXzImdXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fdGVybT1jc1cDc3BjQgpiu_VczGKYxTR0UhBkbnBjb25AZ21haWwuY29tWAQAAAAC>* >> >> *276,541 have signed* Celina London’s petition. Let’s get to 300,000! >> Sign now with a click >> <https://click.e.change.org/f/a/p3sYjweM2cnYRV3CmS3wvA~~/AANj1QA~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~~> >> >> CANADIANS ARE BEING SCAMMED! >> >> Here in Canada we pay extremely high prices for our cell phones and cable >> in comparison to countries like Australia, United Kingdom and United States >> of America. >> >> As of August 2019, a plan with 30GB data from Australia’s Vodafone >> network is $45. In Canada, major providers like Rogers and Telus charge $95 >> for 20GB at max speed. >> >> This is unethical and not okay. It’s time we stand up for our hard-earned >> dollars and demand limitations be put in place to stop the wallet gouging >> of hard-working Canadians. We must force our telecommunications companies >> to provide Canadians better service for the astronomically high price >> they’re forced to pay for what is a necessity to function in our high-tech >> society in 2019. >> >> Please act now and sign your name below to show the CRTC (Canadian >> Radio-Television and Telecommunications Commission) that we’ve had ENOUGH >> and demand a change to our current telecommunications laws and regulations >> to implement a limit on price and an immediate increase in service provided >> for both existing and new customers. >> >> Once you’ve signed please take the time to share with your friends and >> family as this affects us all and together we can make a big difference and >> be heard! >> >> Thank you! >> >> Celina London - concerned and annoyed Canadian. >> >> Sign now with a click >> <https://click.e.change.org/f/a/p3sYjweM2cnYRV3CmS3wvA~~/AANj1QA~/RgRkruHwP4SxAWh0dHBzOi8vd3d3LmNoYW5nZS5vcmcvcC9jdXRjZWxsY29zdHMtY2FuYWRpYW5zLWFyZS1iZWluZy1zY2FtbWVkLXRlbGwtdGhlLWNydGMtd2UtZGVtYW5kLWxvd2VyLWNlbGwtcGhvbmUtc2VydmljZS1jcnRjZW5nL3NpZ24tbm93P2NzX3RrPUFqdGxLZmY2LV94QVNteVgxV0lBQVhpY3l5dk55UUVBQkY4QnZHSmpWVHdPX1JJc3RBV0pwTldfTzFZJTNEJnB0PUFWQmxkR2wwYVc5dUFOVkwyUUFBQUFBQVlzeGM3SURuT1lkalpEZGlPVEZtTkElMjUzRCUyNTNEJnNvdXJjZV9sb2NhdGlvbj1hYV9hdWdtZW50ZWRfc2lnbl9hc2smdXRtX2NhbXBhaWduPTYyYjlmM2QzNjMwNDRlYTFiYWFjZmJhZGQzNjIxYjk4JnV0bV9jb250ZW50PWluaXRpYWxfdjBfMF8yJnV0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1hYV9hdWdtZW50ZWRfc2lnbl9hc2smdXRtX3Rlcm09Y3NXA3NwY0IKYrv1XMximMU0dFIQZG5wY29uQGdtYWlsLmNvbVgEAAAAAg~~> >> >> Visit petition page >> <https://click.e.change.org/f/a/apTbTnAR7N3DW6NYQSfVMw~~/AANj1QA~/RgRkruHwP4StAWh0dHBzOi8vd3d3LmNoYW5nZS5vcmcvcC9jdXRjZWxsY29zdHMtY2FuYWRpYW5zLWFyZS1iZWluZy1zY2FtbWVkLXRlbGwtdGhlLWNydGMtd2UtZGVtYW5kLWxvd2VyLWNlbGwtcGhvbmUtc2VydmljZS1jcnRjZW5nL3NpZ24_Y3NfdGs9QWp0bEtmZjYtX3hBU215WDFXSUFBWGljeXl2TnlRRUFCRjhCdkdKalZUd09fUklzdEFXSnBOV19PMVklM0QmcHQ9QVZCbGRHbDBhVzl1QU5WTDJRQUFBQUFBWXN4YzdJRG5PWWRqWkRkaU9URm1OQSUyNTNEJTI1M0Qmc291cmNlX2xvY2F0aW9uPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fY2FtcGFpZ249NjJiOWYzZDM2MzA0NGVhMWJhYWNmYmFkZDM2MjFiOTgmdXRtX2NvbnRlbnQ9aW5pdGlhbF92MF8wXzImdXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fdGVybT1jc1cDc3BjQgpiu_VczGKYxTR0UhBkbnBjb25AZ21haWwuY29tWAQAAAAC> >> >> *At Change.org, we believe in the voice of everyday people.* Is there >> something that you want to change? >> *Start a petition today >> <https://click.e.change.org/f/a/pbTbHw7ifps5zEHVN4Z5sQ~~/AANj1QA~/RgRkruHwP0TzaHR0cHM6Ly93d3cuY2hhbmdlLm9yZy9zdGFydC1hLXBldGl0aW9uP2NzX3RrPUFqdGxLZmY2LV94QVNteVgxV0lBQVhpY3l5dk55UUVBQkY4QnZHSmpWVHdPX1JJc3RBV0pwTldfTzFZJTNEJnV0bV9jYW1wYWlnbj02MmI5ZjNkMzYzMDQ0ZWExYmFhY2ZiYWRkMzYyMWI5OCZ1dG1fY29udGVudD1pbml0aWFsX3YwXzBfMiZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9YWFfYXVnbWVudGVkX3NpZ25fYXNrJnV0bV90ZXJtPWNzVwNzcGNCCmK79VzMYpjFNHRSEGRucGNvbkBnbWFpbC5jb21YBAAAAAI~>* >> >> The person (or organization) who started this petition is not affiliated >> with Change.org. Change.org did not create this petition and is not >> responsible for the petition content. >> >> On Mon, Jul 11, 2022 at 5:40 AM Jon Sands <fohdee...@gmail.com> wrote: >> >>> Given the outage was so bad it was disrupting select E911 services >>> nationwide for something like 24+ hours, it's great to see such an in depth >>> analysis and plan of action to prevent such things in the future. bravo >>> rogers >>> >>> On 7/10/2022 2:55 PM, L F wrote: >>> >>> fyi - see BOLD. >>> >>> A Message from Rogers President and CEO >>> >>> >>> Dear Valued Customer, >>> >>> As you know, we experienced a service outage across the Rogers, Fido, >>> Chatr and Cityfone wireless networks on Friday. >>> >>> I am reaching out to share that our services have been restored, and our >>> networks and systems are close to fully operational. Our technical teams >>> are continuing to monitor for any remaining intermittent issues. I also >>> want to outline an action plan we are putting in place to address what >>> happened. >>> >>> I want to share what we know about what happened on Friday. We now >>> believe *we’ve narrowed the cause to a network system failure following >>> a maintenance update in our core network, which caused some of our routers >>> to malfunction. We disconnected the specific equipment and redirected >>> traffic,* which allowed our network and services to come back online >>> over time as we managed traffic volumes returning to normal levels. >>> >>> >>> >>> On Sat, Jul 9, 2022 at 9:09 PM L F <liz.faze...@gmail.com> wrote: >>> >>>> >>>> Lest we ALL MOVE ON…. >>>> >>>> >>>> Yes he said >>>> >>>> “RETARD” = >>>> >>>> The delay in processing the current status of a Situation… >>>> >>>> >>>> Lets move on to bigger n scarier Post mortems: >>>> >>>> >>>> Was This or Was this NOT >>>> >>>> A CYBERATTACK ??? >>>> >>>> Done. >>>> >>>> Lets deal with REAL threats not PC references. >>>> >>>> Time to evaluate n re eval Our NTS!! >>>> >>>> Veni vidi vici 2022 >>>> >>>> >>>> >>>> >>>> On Sat, Jul 9, 2022 at 5:01 PM Eric Kuhnke <eric.kuh...@gmail.com> >>>> wrote: >>>> >>>>> Can we have a discussion with the list admins about a list member >>>>> appending a threat of violence to their outbound emails? Whether serious >>>>> or >>>>> not. >>>>> >>>>> Does this person need directions to some local mental healthcare >>>>> resources? >>>>> >>>>> >>>>> On Sat, 9 Jul 2022 at 08:48, Keith Medcalf <kmedc...@dessus.com> >>>>> wrote: >>>>> >>>>>> >>>>>> >I can't either, but the reality right now seems to be that 911 calls >>>>>> are >>>>>> >failing for anyone on a Rogers cellphone. >>>>>> >>>>>> This is par for the course. These people chose to deal with Rogers >>>>>> despite knowing the consequences. It is like if you bought a Rogers >>>>>> Snowblower and it did not work. That would mean that people who bought >>>>>> the >>>>>> Rogers Snowblower will not be using it to get rid of the snow that is >>>>>> preventing them from leaving their house. >>>>>> >>>>>> Mutatis mutandis when Rogers is down things that are Rogers dependent >>>>>> will not work. >>>>>> >>>>>> Some people are so retarded it is astonishing! >>>>>> >>>>>> -- >>>>>> (CAUTION) You are advised that if you attack my person or property, >>>>>> you will be put down in accordance with the provisions of section 34 & 35 >>>>>> of the Criminal Code respectively. If you are brandishing (or in >>>>>> possession) of a weapon then lethal force will be applied to your person >>>>>> in >>>>>> accordance with the law. This means that your misadventures may end in >>>>>> your >>>>>> death. Consider yourself cautioned and govern your actions appropriately. >>>>>> >>>>>> >-----Original Message----- >>>>>> >From: NANOG <nanog-bounces+kmedcalf=dessus....@nanog.org> On Behalf >>>>>> Of >>>>>> >Eric Kuhnke >>>>>> >Sent: Friday, 8 July, 2022 13:34 >>>>>> >To: jim deleskie <deles...@gmail.com> >>>>>> >Cc: NANOG list <nanog@nanog.org> >>>>>> >Subject: Re: Rogers Outage Canada >>>>>> > >>>>>> > >>>>>> >I have seen anecdotal reports that the mobile network is in a half >>>>>> broken >>>>>> >state that phones remain registered to, so a 911 call will attempt >>>>>> and >>>>>> >then fail. >>>>>> > >>>>>> > >>>>>> >This is unlike what would happen if you had a US/Canada cellphone >>>>>> with >>>>>> >battery power but no SIM card in it that would search for any >>>>>> available >>>>>> >network in RF range for a 911 call if needed. >>>>>> > >>>>>> > >>>>>> >On Fri, 8 Jul 2022 at 12:31, jim deleskie <deles...@gmail.com >>>>>> ><mailto:deles...@gmail.com> > wrote: >>>>>> > >>>>>> > >>>>>> > i cant see BGP taking out SS7. >>>>>> > >>>>>> > -jim >>>>>> > >>>>>> > On Fri, Jul 8, 2022 at 2:45 PM Snowmobile2004 >>>>>> ><greenjosh6...@gmail.com <mailto:greenjosh6...@gmail.com> > wrote: >>>>>> > >>>>>> > >>>>>> > According to Cloudflare Radar >>>>>> ><https://radar.cloudflare.com/asn/812?date_filter=last_24_hours> , >>>>>> Rogers >>>>>> >BGP announcements spiked massively to levels 536,777% higher than >>>>>> normal >>>>>> >(343,601 vs 64 normally) just minutes before the outage. I would not >>>>>> be >>>>>> >surprised if this happened to be the culprit. >>>>>> > >>>>>> > Regards, >>>>>> > Josh Green >>>>>> > >>>>>> > On Fri, Jul 8, 2022 at 2:19 PM Andrew Paolucci via NANOG >>>>>> ><nanog@nanog.org <mailto:nanog@nanog.org> > wrote: >>>>>> > >>>>>> > >>>>>> > In the early hours of the morning around 2-3am my modem >>>>>> >got hit with a configuration update that caused a DHCP release that >>>>>> >wasn't renewed for about two hours, after rollback the connection was >>>>>> >fine for 3 hours before this network wide outage. >>>>>> > >>>>>> > >>>>>> > Maybe a failed night time update was attempted again >>>>>> >during office hours, I've heard daytime guys are still WFH and night >>>>>> >shift is in building. >>>>>> > >>>>>> > >>>>>> > I expect we'll never get a real explanation. Rogers is >>>>>> >notorious for withholding any type of helpful or technical >>>>>> information. >>>>>> > >>>>>> > >>>>>> > Sent from my inoperable Rogers Mobile via emergency eSIM. >>>>>> > >>>>>> > >>>>>> > Regards, >>>>>> > >>>>>> > Andrew Paolucci >>>>>> > -------- Original Message -------- >>>>>> > On Jul. 8, 2022, 1:48 p.m., Jay Hennigan < j...@west.net >>>>>> ><mailto:j...@west.net> > wrote: >>>>>> > >>>>>> > >>>>>> > On 7/8/22 07:44, Robert DeVita wrote: > Does anyone >>>>>> >have information on a widespread Rogers outage in Canada. I > have >>>>>> >customers with multiple sites down. There's discussion on the Outages >>>>>> >mailing list. Seems widespread, affecting all services, mobile, >>>>>> voice, >>>>>> >Internet. No cause or ETR posted yet. -- Jay Hennigan - j...@west.net >>>>>> ><mailto:j...@west.net> Network Engineering - CCIE #7880 503 897-8550 >>>>>> - >>>>>> >WB6RDV >>>>>> > >>>>>> > >>>>>> > >>>>>> > -- >>>>>> > >>>>>> > Josh Green. >>>>>> >>>>>> >>>>>> >>>>>> >>> >>> >>> -- >>> Jon Sands >>> MFI Labshttps://fohdeesha.com/ >>> >>> > > -- > Liz ******* > 416.660.5456 > > > -- *Josh Green.*
