ExpressVPN does NOT and WILL NEVER log: IP addresses (source or VPN) Browsing history
Traffic destination or metadata DNS queries We have carefully engineered our apps and VPN servers to categorically eliminate sensitive information. As a result, ExpressVPN can never be compelled to provide customer data that does not exist. On Mon, Mar 21, 2022, 7:11 AM Andrew G. Watters <and...@raellic.com> wrote: > Nutshell version: a group of criminals who appear to be in Mexico have > created an entire fake law firm and deal flow in the U.S., with > Photoshopped notary seals and wire instructions. They reportedly use > ExpressVPN-- the owner of the IP block used by the suspects states that > it leased the IP block to ExpressVPN under a Letter of Authorization. > > The suspects make money by causing victims to wire advance fees to > Mexico as part of selling their timeshares, and possibly other > transactions. My client has lost $70k or so thus far. He has received > legit-looking documents, but upon even a cursory electronic inspection > they are obvious forgeries. So this gang is savvy enough to steal > money, but really reckless as well, which may explain why they are > risking clicking on my links as well. I spoke with the lawyer who they > are impersonating, and it was news to him that he is in New York City > running a law firm considering that he retired in another state many > years ago. > > So the suspects are offshore and I'm not sure what I can do. But I > would still rather have their IP addresses than nothing. Can I have a > recommendation on the best way to pursue user data from VPN providers > such as ExpressVPN? I already sent in a notice to preserve logs for the > involved ASN, and I'm headed to Federal court in the next few days to > see if I have a chance to get even some of the victim's money back-- or > at least an injunction shutting down the suspects' online presence. Any > tips on getting VPN user data (or best practices in this type of > situation) would be greatly appreciated. > > Best, > > Andrew Watters > > -- > Andrew G. Watters > Rællic Systems > and...@raellic.com > +1 (415) 261-8527 > https://www.raellic.com >
