I don't understand how this would have helped yesterday. >From what is public so far, they really paint themselves in a corner with no >way out. A classic, but at epic scale.
They will learn and improve for sure, but I don't understand how "firmware default to your own network" would have help here. Can you elaborate a bit please? Jean -----Original Message----- From: NANOG <nanog-bounces+jean=ddostest...@nanog.org> On Behalf Of Glenn Kelley Sent: October 4, 2021 8:18 PM To: nanog@nanog.org Subject: Re: massive facebook outage presently This is why you should have Routers that are Firmware Defaulted to your own network. ALWAYS Be it Calix or even a Mikrotik which you have setup with Netboot - having these default to your own setup is REALLY a game changer. Without it - you are rolling trucks or at minimum taking heavy call volumes. Glenn Kelley Chief cook and Bottle Washing Watcher @ Connectivity.Engineer On 10/4/2021 3:56 PM, Matt Hoppes wrote: > Yes, > We've seen that. > > On 10/4/21 4:33 PM, Eric Kuhnke wrote: >> I am starting to see reports that in ISPs with very large numbers of >> residential users, customers are starting to press the factory-reset >> buttons on their home routers/modems/whatever, in an attempt to make >> Facebook work. This is resulting in much heavier than normal first >> tier support volumes. The longer it stays down the worse this is >> going to get. >> >> >> >> On Mon, Oct 4, 2021 at 3:30 PM Jay Hennigan <j...@west.net >> <mailto:j...@west.net>> wrote: >> >> On 10/4/21 12:11, b...@theworld.com <mailto:b...@theworld.com> wrote: >> > >> > Although I believe it's generally true that if a company appears >> > prominently in the news it's liable to be attacked I assume >> because >> > the miscreants sit around thinking "hmm, who shall we attack >> today oh >> > look at that shiny headline!" I'd hate to ascribe any altruistic >> > motivation w/o some evidence like even a credible twitter post >> (maybe >> > they posted that on FB? :-) >> >> I personally believe that the outage was caused by human error >> and not >> something malicious. Time will tell. >> >> However, if you missed the 60 Minutes piece, it was a former >> employee >> who spoke out with some rather powerful observations. I don't think >> that >> this type of worldwide outage was caused by an outside bad actor. >> It is >> certainly within the realm of possibility that it was an inside job. >> >> In other news: >> >> https://twitter.com/disclosetv/status/1445100931947892736?s=20 >> >> -- Jay Hennigan - j...@west.net <mailto:j...@west.net> >> Network Engineering - CCIE #7880 >> 503 897-8550 - WB6RDV >>
