I've had a couple calls over the weekend from customers that got blocked. Was there any resolution to this or place to contact them? TBW page is only a link to the forums.
Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Aug 18, 2021 at 3:51 PM Eric C. Miller <e...@ericheather.com> wrote: > We found that ipqualityscore.com seems to match up with the CGNATs that > we are having the most trouble with. They indicated a 1-3 day turnaround in > responding to mis-classifications. We might have to make a habit of calling > them every 30 minutes until they do something. > > > > *From:* NANOG <nanog-bounces+eric=ericheather....@nanog.org> *On Behalf > Of *Joshua Stump > *Sent:* Wednesday, August 18, 2021 1:40 PM > *To:* nanog@nanog.org > *Subject:* RE: Amazon Prime Video IP reputation > > > > I’m having the same with one of my valid IPv4 /21 right now. Amazon Prime, > HBO Max, and Hulu confirmed. Just started within the last couple days. > > > > Joshua Stump > > Network Admin > > Fourway.NET <https://fourway.net/> > > 800-733-0062 > > > > *From:* NANOG <nanog-bounces+jstump=fourway....@nanog.org> *On Behalf Of *Eric > C. Miller > *Sent:* Tuesday, August 17, 2021 7:31 PM > *To:* NANOG <nanog@nanog.org> > *Subject:* Amazon Prime Video IP reputation > > > > Does anybody know which IP reputation service Amazon uses for Prime video? > Within the last couple of hours several of our CGNAT publics are showing up > as VPN or proxy when someone tries to watch Amazon video. > > > > Any help would be appreciated! > > > > Thank you! > > Eric >